Return Policy
At UNCVLZD Supplements, we are committed to providing you with high-quality supplements and exceptional customer service. We understand that occasionally you may need to return or exchange a product. Please review our return policy below for information on how we handle returns and refunds.
Returns and Exchanges
If you are not completely satisfied with your purchase of supplements from [Your Store Name], we offer a straightforward return and exchange policy. Please follow the guidelines outlined below:
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Eligibility: To be eligible for a return or exchange, the following conditions must be met:
- The request must be submitted within 30 days of receiving the product.
- The supplement must be unopened, unused, and in its original packaging.
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Contact Us: To initiate a return or exchange, please contact our customer support team via email or phone. Provide us with your order details and a brief explanation of the issue.
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Return Shipping: You will be responsible for covering the shipping costs associated with returning the item. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
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Refund or Exchange: Once we receive the returned item and verify its condition, we will process either a refund or exchange based on your preference. If you choose a refund, it will be credited to the original payment method used during the purchase. For exchanges, we will ship the replacement item to you promptly.
Damaged or Defective Items
If you receive a damaged or defective supplement, please contact our customer support team immediately. We may request supporting evidence, such as photographs, to assess the issue. We will work with you to resolve the problem promptly by providing a replacement or issuing a refund.
Cancellations
If you wish to cancel an order, please contact us as soon as possible. We will make every effort to accommodate your request. However, please note that if your order has already been processed or shipped, we may be unable to cancel it. In such cases, you can initiate a return once you receive the item.
Contact Us
If you have any questions or concerns regarding our return policy, please do not hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction.
Thank you for choosing UNCVLZD Supplements. We appreciate your business!